Pradipmart Enterprises Pvt Ltd not gotten any money from Shiprocket

According to Shiprocket, they have already sent me Rs 500/- for which they are showing me fake UTR No: UTIBR
According to my bank Statement, I have not gotten any money from Shiprocket.

Please help me with this issue.

Regards
Pankaj Kumar,
I have a Lite Plan with the name of Pankaj Kumar in Shiprocket.
Company ID: 547566
Company Name: PRADIPMART ENTERPRISES PRIVATE LIMITED

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