I bought a 5 year plan from this CHIS company, they have quoted price of rs 95, 000 and after sale rs 1, 10, 000 charged from me. They had given assurance for refund of rs 15, 000 in 15 working days (everything is recorded over the mail from CHIS) but it is disheartening even after 5 months of follow-up and around 100 of mails exchange between me and CHIS, issue is still unresolved.
I had conversation with various employees from CHIS – Uma bharti, Vinita, Deepali, Shubhankar and many more, they all are making fool of mine. No one of the senior person from CHIS came upfront to address the grievance of a middle class customer.
I am amazed to see the attitude of the company who fails to fulfill his written commitment in 5-6 months and no one are the decision maker available.
I have totally lost faith in this CHIS company and want to surrender their soo called holiday package, which is very much disheartening for me as well.
Now I want only refund of my money and dont want to avail the services of CHIs company as they failed to fulfill the promise at the time of sale.
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