I was invited with my wife for free holiday vouchers from grand vivanta, I was given 45 minutes lecture from sales executive Mr Anand Chauhan that you will get these benefits, you will get chance to stay in 5 star properties if you take our membership, firstly I avoided but he tried to make that offer more fascinating by giving me extra holidays and all. It was that kind of pressure that I could not avoid that day and ultimately I took membership go grand vivanta for hefty amount of Rs 1, 54, 000/- and that too on EMI basis.
The very next day Mr Anand started avoiding me, he did not receive my calls, at that very point of time I thought that this company is fraud, but I thought lets take one chance.
Mr Aftab Alam was appointed as manager for me.
Now from last one month I have been asking them for booking, they are not at all responding to my booking mails
And today after 15-20 days they are telling me that its a long weekend, property is not confirming booking.
I am feeling like I have been cheated and I have wasted my hard earned money on this fake membership package.
After that they called me through other Person Mr Ali, He also fooled me for almost 1 month and after that they provided me confirmation voucher for Coorg
10 Days before my booking I called the resort to confirm my booking but the did not confirmed it as the payment was pending from grand vivanta.
I told Mr Ali that payment is pending from your side kindly do the same as property is not confirming my booking, the told me Sir you kindly proceed without ant fear, payment will be done to property timely and your booking is 100% confirmed
I went to coorg with this assurance and day before my booking I called the resort and to my shock they did not confirm my booking and also the resort was sold out for that day.
I was speechless and was also feeling helpless
This is company has not only taken my money but has also harassed me on higher level, I literally feel like I’m begging in front of them for my bookings.
Request to take strict actions against such companies and provide me refund of my membership amount at earliest
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