Play Games24x7 Private Limited is Unable to withdraw winning amount

Dear sir/mam
Previously iam using different number in my11 circles for online game. Due to number discontinued by me i use different number for play games. But due to same kyc done in both number i am unable to withdraw winning amount . I already launch a request for the same to my11 circle customer care.
But no response received. Please check ticket id for the same request.

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