Sri Durgamba Travels is Confirmed ticket has been cancelled will raise complaint

I booked a ticket on behalf of my father-in-law (age around 67) through sridurgamba kundapura 2 days prior to the boarding from Bengaluru to Byndoor route no D, and it was confirmed and even got PNR.

I clearly mentioned which seat I wanted and booked the exact seat and paid 860/- as they confirmed the same through GPay.

Everything was perfect until 15mins after boarding bus,
Hameed (checking inspector/conductor) called me and told me that your ticket has not been confirmed, you need to book and pay again 860/- rs, and he threathened me drop off my father-in-law halfway.

I was so afraid because my father-in-law was all alone and old, So I paid

860/- to Hameed (checking inspector/conductor) through PhonePay.

After 5 mins again he called and ask me to me pay extra 100/- as the booked seat’s price is more than other seats.

I will raise complaint against both of them.

I need justce, otherwise I will raise a police complaint,

I have all the screenshots and call recordings.

some points to be noted: how could checking inspector got my number if the ticket is not booked, all the call details are there