Capgemini Form 16-Salary Slips

I have been trying to generate my Form 16 and Salary slip from Capgemini since last 2 months and they either do not reply or ask me to send email to someone else.
Employee Id – 54914_FS
Location – Pune
I have not received the required documents yet. I am not sure what to do now as I require the document for the immigration process.

The companies I was working for before Capgemini was able to send me the documents but Capgemini seems not to have will to support.

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