Redbus is Refund not received after 8 days

I had booked a ticket for our journey on 12th August, 2022(Friday) from Kolkata Esplanade to Digha :

Ticket Number: TR7E30358923
PNR No: 77EVHKJDegarding this
Bus Name: City Express (Shinjini)

On 11th July, 2022 (Monday), I have cancelled the ticket and opted for a refund but still I haven’t got my refund of Rs.793.80 back yet. After 8 days I am finally complaining.Please help me regarding the…