Spice Jet Airlines is Refund not received yet

The below email was sent on the 31st Jan 2023 but until today I have not received a reply.
The mentioned that the refund has been done to their spicejet office/agent in chennai airport but did not provide the contact no. So how am I supposed to contact them?!…
None of the numbers available online are in service. Seriously you got to be kidding me Spicejet…what a horrible service!!!
Flight keeps getting rescheduled…we…

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