We had wtitten on 7th February but we did not get any unique number for any response to our email since then.
We flew Dubai from Mumbai on 1st Feb flight number SG 14, PNR – UDPHUJ. On arrival at Mumbai 0630 hrs and after waiting for 45 min for our luggage, we were informed that our 6 bags were off-loaded in Dubai itself. We were not alone, there were 20-30 passengers who did not get their bags….
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