When we are walking in beach, one person came to us and mentioned that we won a scratch card and we will get free night stay in goa. And taken us to Neelam grand resort and introduced to toplite holidays team and we have taken membership for 65000rs for the tenure of 10yrs along with yearly AMC of 10, 500rs and offered 7 nights stay every year across the world. And also promised 4 nights free stay in selected resorts.They promised that apart from these charges no need to pay additional amount and reservation should be done one month prior.
But when we i called for booking, the response we are getting is no rooms available Or Mailbox issue or power issue in office or not answering calls & not responding for mails for weeks. And I asked for what is the escalation process, no response on it.
Last month i have raised a request for 7 nights booking in Dubai for August’23.
Support team said rooms available but i have to pay AMC (10, 500 rs) and currency exchange fee of 500$ i.e. 40, 000rs.
And no where they mentioned this much huge amount needs to be paid. I realized it’s a fraud company and lot of negative reviews in online.
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