Big Bazaar / Futurebazaar / Future Retail / Hometown is Profit Club Card unable to refund

My profit club card, under the name Shashank S Gupta is pending for refund, I am unable to contact the Big Bazaar /Future Retail company as all their customer care numbers and emails are non functional. Hence after Big Bazaar was closed down, I am at loss of Rs.10000 which I paid for the card. Please help.

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