Dear Team, I placed order for 5 items thru Indiamart to Jaffrey Interiors. Total amount was Rs 111400.
I paid them advance payment thru India Mart (Rs 61800).
I was told that it takes 2-3 weeks for products to deliver.
They took very long despite of multiple reminders (attached) which made me suspicious and during this time they didn’t respond well.
I was sent video of product different from I ordered.
The products, I finally started receiving, are of very inferior quality. Components are mostly second hand, damaged and dirty. I have sent pictures of products to them on their mobile numbers.
The quality is so bad that it can’t be used anywhere. This seller is making fool of people by advertising fancy stuff and providing products which are acquired from scrap and are second hand as evident from my communications and the pictures.
I have informed the seller in detail about the issues, but the seller is not accepting his fault. I have asked them to replace the items with good quality ones or refund me the money, but they are not listening.
Please help.
Be First to Comment