Kaya Skin Clinic is Not replying and refusing to stop my sessions

I had taken package for hair reduction and lip lightening. After a few sessions I had skin infection. My dermat warned me not to continue with any laser as my skin has become hypersensitive. I made several attempts, made calls, messages.. all they did is dragged it for almost 2.5 months now. I had once spoken to a representative from the clinic. She said either I should buy products of the remaining amount or get a client for them. My question is will she buy products worth 25k??? Then their dermat had a video call with me. She wasn’t satisfied and asked for my dermat prescription. I sent that to them. After this they are not replying me. I am begging for my own money. This is so rude. Its my hard earned money how can they do this to their client.
Sadaf

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