The agency people are very very unprofessional. I have hired a nanny from them and paid them full amount as they asked for. The maid provided was not up to the mark and had to take many leaves every 2 months because of her family issues. Despite knowing this fact the agency guy recommended and sent that maid to me. We trusted the agency but our trust was in wrong hands we got to know later. When I did not found the lady right for my child I asked agency for replacement and visited their office several time. On my visit I got to know the agency has no working policy, no training to maids, they randomly asked maids to work at any house. The only preference they used to take is regional preference, rest of the maid know the work or no doesn’t matter to them. When the first maid asked to leave, I went to agency to ask for another maid and they referred another maid to promising she is very good maid, knows all work and is associated with the combat from many years and they had received good feedback about her in the past. Hence, I agreed to send that second maid. When the maid arrived, I came to know she did not know baby care related work. Not even a bit of it. And was treated baby so harshly that my child had to suffer. I asked agency for another replacement but they always had reasons and did not replace the person. At last I got tired of this agency and I asked the maid to go. The 5 months I was associated with the agency were like worst months. I want money back from the agency for all the traumatic stress they have given and for services not rendered properly.
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