Morning Star Travels is Bus attendant threatening passenger for asking the cause of delay

Hi,

This is to log a formal complaint against morning star Service number bearing TS-1 from Miyapur to bhadrachalam dated June 1st 2023 . The bus was delayed by 40 mins and since we questioned the attendant (cleaner), he threatened the passengers stating he would stop the bus in Suryapet and let passengers offboard and throw the luggage on road during midnight. We do have a video recorded for the mess that cleaner has created and reported to morning star but no response.
Would like to check if we can log this officially with police and proceed legally.