I have a ticket from ladki ka pul ( Hyd) to salem on 11 jan 2023 ; i got a message that pick up van will come and take us near Bank of baroda ; But we I checked in Google map there were 3-4 branches in that area ; I was confused and contacted the numbers that I got in whatsapp message ; No one responded properly; The contacts numbers that I got were those of bus drivers ; They were shouting at me over phone and told me that they are not aware of the pick up van location ; I still told them that I got their number through whatsapp thats y I called them ; They replied me that they don’t come inside the city so there were not aware ; The driver name is Narashiman ; Please educate these type of people, how to behave with customers ; If same continues definitely there will be a bigger loss to the business in the long run ; Even after trying to every mobile number that I have received on whatsapp, no one is having the patience to listen to us ; I request you to share the pick up point clearly on some map so that there will not be any confusion ;
Finally, I went to orange Tours and travels ( opp to Bank of baroda ( lakdi ka pul)) and i asked 1-2 persons showing my whatsapp ticket, there also nobody responded properly. I asked them thrice still they were ignoring me and talking with someone. This behavior is definitely not acceptable. Atleast teach them or warn them so that this will not repeat. Totally, it was a horrible experience.
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