Paulo Travels is Non-receipt of full refund of Cancelled Ticket

I had booked a bus ticket for five (05) people from Goa to Hyderabad and I had cancelled for one person 4 days in advance of travel journey i.e. 28 May 2023. During cancellation, I was promised a refund of Rs 1742 but instead I have received refund of Rs 802 only. Request to do the needful.

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