Redbus is Need refund my total amount cheated me

Hello,
sir am chanchlesh nirmalkar from chhindwara district m.p.,
I am booking a ticket of Red bus online application on Monday 15 august 2022 on 8:50 pm chhindwara to Indore my booking in Nandan travels seoni non-ac sleeper number AL Ticket no. TR9C64714377 Fare rs 1680.00.my complaints against bus is already delayed on 4/5 hours on actual time and my exam in Indore city start 9 am 16 august 2022 so am another bus in traveling in Indore and my booking amount in 1680.00RS so am not travel nandan bus, so i return the complete amount of the fare between chhindwara to Indore. mane apni complaints red bus helpline me kia tha lekin unke taraf se koi santust jabav nahi mila isliye consumer comlaints me apni case register kara raha hu.
please sir help your support can refund my total amount
thank sir