Who faced the same issue, read my message.
I spent 4 months talking to spicejet, but they didn’t do anything.
At the same time I raised transaction cancellation via my bank support. They made some another request to visa and after a few months bank returned me the money spicejet took. I don’t know how it worked out for me, but my advice to you is to raise the request via your bank, spicejet is just scam who steals money
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