Sri Durgamba Travels is forced a lady and her 4 year daughter to get down mid way

We booked bus journey from thekkatte to bangalore (Hulimav) to a lady and her 4 year old daughter. Who were new to the city. It was confirmed while booking they will be dropped to hulimav gate bangalore.
However driver mid way told he cant go and forced the lady and daughter mid way. The baby was sick and mother was new to bangalore. This such a irresponsible gesture by the travels.
Please consider this as an serious issue and take necessary action.

Bus details: ka51 d 4307
Seat no# a
Journey date: 6th sept thekkatte to bangalore (Hulimav).

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