Travel date 11 jult to 14 th july
Package here is sold by her executive Ms bisma ( who gave false communications and commitments ) – when I called his TL ( Shareek) who is very arrogant person and don’t know how to talk to any person while providing the services and how to be on your words .
I simply don’t understand why the agent ( Me bisma) who sold the package suddenly disappeared after taking payment : and what’s strange reply that I got from his TL ( Shareek) is “ she is not in town “ . Imagine we are living in 21st century and she is not using mobile phone “
Just a simple question/ What is the use of doing this trip via travel agent, we can plan better than this .
Morever the driver keeps on changing .
1st day no sight seeing
2 nd day ( Gandola was canceled- due to Gov rules but travel agent didn’t plan anything for us )
Mis communicate of houseboat rooms ( Houseboat care taker ( Mr MIR) told me that all packages told by BISMA and Voilet travels are fraud and every client of theirs said the same .
Travel Traingle team – I want strict actions to be taken against this travel agent and cancel his license/ he is here just to spoil the mood and take money . Ultimately he is just give bad impression of travel Traingle .
I am not at all satisfied with the behavior of agent over the call and same was communicated to Travel triangle team to take necessary steps
Just a service recovery for the same and complaint a file against this travel agent .
Looking for revert on the same .
Thanks
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