We had signed up for PR Visa Application by end of 2017 with Y-AXIS. The process went on with some enthusiasm during the first half of the year. Then things started moving very slow and we raised a complaint regarding the delay and there was n’t any proactive action to speed things up. And fast forward to today it been 4 years and we have paid money to y-axis for the services but we have received the 189 PR Visa nor have we got our money back. We have been asking them to reimburse the amount but there is no response from them. I have contacted the Y-axis support team raised complaint with the senior team member however there has been no action in this regard.
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