Zouk And Ithinklogistics please refund my money back

I have ordered Space Chakra Sling bag of Rs.999 from zouk online website, which supposed to delivered on 01-Nov-22 as I got sms update about out of delivery.

My order was undelivered today beacuse reason given was my unavailability to receive order though, I was available to collect delivery whole day but the delivery partner didn’t call me even once that he reached destination or door.

The reason mentioned o[censored]ndelivered order is really not realiable and its totally wrong. I also re-scheduled my order delivery on 02-Nov-2022.
I received sms in morning that your order is out of delivery but in evening I got message again that your order is undelivered as you want open delivery.

I want my order as soon as possible.Also please inform your delivery partner to call me if he reached at my door or near by landmark, or else please refund my money back.

This complaint is for both company Zouk and ithinklogistics.

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